Is there a additional cost when making a payment? Yes, a fee may be charged depending on the payment type. Payments through online banking or cashless systems are made without a fee.
What is the most effective payment method? When paying by any method, the crediting occurs within one minute, except for payments made via cashless systems.
I paid by card, but the payment has not been credited. What should I do? Check if there was a charge from your card. If there was a deduction, please contact our support, and we will manually check the transaction and process the crediting. If there was no deduction, please try to make the payment again.
I am not from Russia, and I cannot pay by card. How can I pay? Try to pay by card through another payment intermediary, such as Paymaster or Interkassa.
Can I pay with bitcoins? Yes, you can pay through a payment processor. When paying with cryptocurrency, we also ask you to top up your balance by one rub. using any other method. If you refuse, we reserve the right to suspend the provision of support.